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KRUSH Direct Shipping

 

All orders over $50 include FREE USPS Priority Shipping (+$7.00 for orders under $50).  

 

Most recently, we have added UPS Ground as a shipping option and plan to re-introduce 2nd Day and Next Day Air options on select products.

 

Package Handling

 

All online orders are packaged discreetly and carefully. For all CBD products, we ship in smell proof packaging to avoid any delays or mixups.  Also inside of each package is a COA, showing that the CBD product is legal and documentation proving so.

 

For all gift boxes, glass and or special request items, rest assured that we will bubble wrap each glass item and label boxes fragile if needed.

 

Our processing time is typical 1 to 2-days  (DOES NOT INCLUDE WEEKENDS AND HOLIDAYS) however we do our best to get packages out the same day or next business day.  In shop pick up or delivery, we process same day.

 

Delivery Confirmations

 

 

1) After receipt of your purchase, someone from the KRUSH staff will send an order confirmation along with a receipt via email.

 

2) Once your order is complete andready to ship, you will receive an additional email notification that will include tracking information.

 

3) Track your order via the carriers website (usps, ups, fedex) so you know when to expect its arrival.

 

4) Receive your order!

 

Confirmation FYI

 

Please check your spam and or promtions folder as email accounts tend to filter auto-generated emails that have valuable tracking information.

 

Package has not arrived?

 

Couple of things to check first. First the USPS tracking system can often show something delivered and have it arrive a day or two later so give it some time. If you still have not received contacting the USPS will be your best bet. Keep us in touch and we will help however we can! Although a package may show "delivered" there may be carriers error, please allow additional 24 hrs for delivery.

 

The mail carrier is asking me for a signature, do I need to sign?

 

Yes, we have started to require a signature for both UPS and USPS deliveries that are over a certain price point, we will email you prior to shipping to inform you of the signature requirement if it applies.